Privacy Policy

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1. Introduction

Elite Cosmo Clinic ("we", "us", "our") is committed to protecting the privacy of visitors to our website and patients of our clinic. This Privacy Policy explains how we collect, use, store and protect your personal and medical information.

2. Information We Collect

We may collect the following types of information:

  • Contact details (name, phone number, email address) submitted via our website forms or WhatsApp
  • Medical history and treatment information shared during consultations
  • Photographs taken for medical documentation or, with separate explicit consent, for marketing purposes
  • Website usage data collected through standard analytics tools

3. How We Use Your Information

Information collected is used to provide medical care, respond to enquiries, schedule appointments, send appointment reminders, and — only with your explicit consent — for marketing or testimonial purposes.

4. Patient Photography & Consent

Before and after photographs, video testimonials or any patient imagery used on this website are published only with documented, written patient consent. Patients may withdraw consent for use of their imagery at any time by contacting the clinic directly.

5. Data Security

We implement reasonable administrative, technical and physical safeguards to protect personal and medical information from unauthorised access, disclosure or misuse.

6. Third-Party Sharing

We do not sell or rent your personal information. Information may be shared with relevant healthcare partners (laboratories, referral specialists) strictly for the purpose of providing your care.

7. Your Rights

You have the right to access, correct or request deletion of your personal data, subject to applicable medical record retention requirements under Indian law.

8. Contact Us

For privacy-related questions, please contact us at info@elitecosmoclinic.com.